Rebben’s Detailing LLC

Terms and Conditions

Effective date: October 16, 2026

These terms apply when you use rebbensdetailing.com, request a quote or book a service with Rebben’s Detailing LLC (“Rebben’s”, “we”, “us”), a mobile detailing business based in Duncan, South Carolina. By requesting a quote or booking a service, you agree to these terms, our Privacy Policy and our Refund and Satisfaction Policy.

1. Our services

We provide mobile detailing for cars, trucks, SUVs, boats, RVs, motorcycles and powersports in Boiling Springs, Spartanburg, Greenville and nearby areas of South Carolina. Service outside these areas is evaluated case by case. The packages and services described on our website are summaries; the work included in your service is the work described in your quote.

2. Quotes and appointments

  • Quotes are based on the information and photos you send us. The final price is confirmed after we see the vehicle. If its size or condition is different from what we expected, we will tell you before doing any extra work. We never do extra work without your approval.
  • Sending the quote form does not reserve a time. A preferred date is only a request. Your appointment is confirmed only when we confirm the date and time with you.
  • Prices shown on the website, such as VIP prices marked “From”, are starting references. They may change with vehicle size, condition and the work needed, and may change over time. Applicable taxes are shown on your invoice.
  • Any travel charge for your location is agreed with you before the service.

3. Payment

We do not ask for a deposit. Payment is due when the service is completed. We accept cash, checks, electronic transfers and credit cards.

4. Changes, cancellations and weather

  • There is no fee to cancel or change an appointment. Please let us know as soon as possible so we can offer the time to another customer.
  • If weather prevents us from working safely or properly, we will reschedule with you at no cost.
  • If we cannot reach or access the vehicle at the agreed time and place, we will agree on a new appointment with you.

5. Location and access

  • We work at homes, parking lots and workplaces where it is allowed. If the location is shared or managed by others (for example an HOA, apartment complex or workplace), you are responsible for getting permission for us to work there.
  • We bring our own water, electricity and equipment. We use your water tap only if we agree on it with you.
  • You do not need to be present, but access to the vehicle and keys must be coordinated with us in advance.

6. Before the service: your part

  • Please remove valuables, cash, documents and personal items from the vehicle. We are not responsible for items left inside.
  • Tell us about anything we should know: loose or damaged trim, aftermarket parts or wraps, repainted areas, failing paint or clear coat, electrical issues, or areas you do not want us to touch.

7. Vehicle condition and results

  • We look over the vehicle before we start. We are not responsible for damage or wear that existed before the service, including scratches, chips, dents, failing paint or clear coat, loose or broken trim, worn interiors, or defects in aftermarket parts.
  • Results depend on the condition of the vehicle and its materials. Some stains, odors, scratches and defects are permanent and cannot be fully removed. We will tell you what to realistically expect when we know it.
  • For ceramic coatings and paint correction, the product, the expected result and the care afterwards are explained in your quote. How long any protection lasts depends on the product, the vehicle, its use and how it is cared for.

8. If you have a concern after the service

Contact us as soon as possible with details and photos. We will review it with you and, if the service missed something, agree on a date to take care of it. See our Refund and Satisfaction Policy.

If you believe our work caused damage to your vehicle, tell us as soon as possible, ideally before the vehicle is driven or cleaned again, and send photos so we can review it with you.

9. VIP Maintenance Program

  • Each VIP visit is a Gold maintenance service. The rate per visit is agreed for each vehicle after we evaluate it.
  • To join, the vehicle needs an initial detail (Platinum, Diamond or an agreed combination) or must be in suitable condition after an evaluation.
  • You pay per visit. There is no minimum contract and there are no automatic charges. You can stop the program at any time.
  • Any additional work is agreed before it is done.

10. Photos of our work

We may photograph or film the work we do on your vehicle and show it on our website and social media, without license plates or personal information. If you prefer that we do not, tell us and we will not use those photos, or we will remove them. See our Privacy Policy.

11. Limitation of liability

We do our work with care and professional products and equipment. To the extent allowed by law, our total liability for any claim related to a service is limited to the amount you paid for that service, and we are not liable for indirect or consequential losses, such as loss of use of the vehicle, lost time or lost income. Nothing in these terms limits any right you have that cannot be limited under South Carolina law.

12. Our website

  • The photos, videos, text and logo on this website belong to Rebben’s Detailing LLC. Please do not copy or use them without our written permission.
  • We try to keep the website accurate and up to date, but it may contain errors. If something on the website is different from your quote, your quote applies.
  • Product brand names mentioned on the website belong to their owners. Mentioning them does not mean we are certified, sponsored or endorsed by those brands.
  • Links to other websites, such as WhatsApp or Instagram, are provided for your convenience. Those services have their own terms and privacy policies.

13. Governing law

These terms are governed by the laws of the State of South Carolina. Any dispute will be handled in the courts of Spartanburg County, South Carolina. Before taking any formal step, please contact us: most concerns can be solved with a conversation.

14. Changes to these terms

We may update these terms. The version in effect on the day you book your service is the one that applies to that service.

15. Contact us

Rebben’s Detailing LLC · Duncan, SC 29334
Phone and WhatsApp: (864) 367-7501
Email: rebbensdetailing@gmail.com